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Every effort has been made to ensure this product provides optimum performance in all
conditions ,however we appreciate that sometimes difficulties may arise and the following table
summarises some common problems.
Problem Possible cause Remedy
No power to unit Check AC supply is
connected and switched on
If batteries are being used
check they are not
exhausted
Check the unit is switched
on
Volume control at Minimum Rotate volume control
clockwise
General
No Sound
Headphones connected to
headphone socket
Remove headphones
Aerial not extended Check Aerial and unit
position
Use the signal meter on the
unit to check for signal
No DAB stations found
Outside broadcast area Check location reception
details at
or
call 08707 74 74 74
Erroneous information in the
display
Temporary memory problem Switch the unit off then
back ON this will clear the
problem
If the problem experienced is not listed above or if after checking the remedies the problem still
exists , please call our product information helpline on
0870 873 0080
For further assistance
Goodmans Product Information Helpline 0870 873 0080
Troubleshooting guide