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• Software is not operating.
o The problem may be caused from unsuccessful software installation. Reinstall
the software following the proscribed procedure in the Installation Guide.
• The unit dose not function / there is nothing displayed on the LCD screen.
o Check the battery and check the battery is inserted correctly (see MP2000
MP3 PLAYER SYSTEM OVERVIEW).
• No music even when pressing the PLAY button in the MP3 mode.
o Check if the driver is properly installed on the computer (refer to the Software
o Check the connection between the PC and the USB Cable port.
• The LCD window is dim.
o Check the Contrast (see Setting Contrast).
• Backlight is not turned on.
o Check the setup of backlight (see Setting Backlight).
NOTE: The unit will automatically detect if the voltage current of battery is low, and
will not allow the backlighting to be turned ON to prolong music playback.