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6. Trouble Shooting
No Power
z Make sure that the batteries are correctly inserted.
z Check whether the player is turned on.
Unable to hear sound
through earphone
z Make sure that the connection of earphone is correct
and the sound volume status is not at 0 point.
z Keep the earphone clean.
z The damaged MP3 may cause noise or even can not
play music. Please keep these files complete.
Abnormal characters
appear on the display
z Make sure to select correct language
Bad FM receiving
quality
z Adjust the position between earphone and player
z Turn off the electric appliance nearby
z Using earphone as antenna
Unable to download
music file properly
z Check whether the USB port is damage and the
connection is proper or not.
z Check whether the USB driver is installed correctly.
z Check whether the ram space is full or not.
Display shows “ disk
error”
z Please use the provided software tool to format player.