Help Requests

Philips MP3 Player GOGEAR SA2946

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Can You Help With These Problems?

  • Posted by tdw40 on Nov 18th, 2013 at 1:56am

    I get the message up FILE FORMAT NOT SUPPORTED I h
    I get the message up FILE FORMAT NOT SUPPORTED I have loaded music but it will NOT play back
  • Posted by andrewandjune on Nov 11th, 2013 at 10:05am

    How do I reset my mp3 if the screen freezes, it ha
    How do I reset my mp3 if the screen freezes, it hasn't done yet, but I had an older model & the screen often froze on that one but I had instructions of how to unfreeze that model. I want to be prepared for any problems I might have.
  • Posted by smibps on Nov 4th, 2013 at 1:58pm

    I bought a piece of Go Gear SA2SPK02 and I do not
    I bought a piece of Go Gear SA2SPK02 and I do not know how to retrieve the recorded voice
  • Posted by rkannan_mba2005 on Nov 2nd, 2013 at 5:26am

    not getting the display in my MP3 played Philips g
    not getting the display in my MP3 played Philips gogear SA1356? how to fix the same
  • Posted by cmiller.cmiller on May 17th, 2013 at 4:09pm

    Removing Book Titles
    Have Audible.com memberships - loads of books downloaded. Have deleted the content as finished with books, but cannot get the "titles" of all these books off the Service, Audible section of MP3. Can you pls help?
  • Posted by ckchairez on Apr 21st, 2013 at 4:08pm

    My philips gogear cam keeps the screen saying upda
    My philips gogear cam keeps the screen saying updating on its own and when i connect it to the pc it is not recognized what can i do?
  • Posted by ddutz1953 on Mar 7th, 2013 at 3:30pm

    trying to download albums from iTunes. can't sync
    trying to download albums from iTunes. can't sync
  • Posted by yozgek on Feb 15th, 2013 at 12:14pm

    go gear sa3424 ürünümün yazılımını güncel
    go gear sa3424 ürünümün yazılımını güncelleyemiyorum
  • Posted by jrreno73 on Jan 30th, 2013 at 2:37pm

    everytime my MP3 player needs to be charged I lose
    everytime my MP3 player needs to be charged I lose my audiobooks; not my music, just my books. Any hints as to how to eliminate this issue.
  • Posted by brixbunk on Jan 1st, 2013 at 8:33am

    DRM 10
    DRM 10
  • Posted by ferencdrbene on Nov 28th, 2012 at 3:35pm

    1. SA2SPK04 has no Voice Record - What to do? 2.
    1. SA2SPK04 has no Voice Record - What to do?

    2. Has SA2SPK08 Picture Record too?
  • Posted by michelle.ind on Oct 15th, 2012 at 3:26am

    how to delete music from the player
    how to delete music from the player
  • Posted by reymark_light on Sep 3rd, 2012 at 2:31am

    how to register the brochure
    how to register the brochure
  • Posted by grandsanv on Jul 5th, 2012 at 12:35pm

    w3hat are the requirements for video downloads
    w3hat are the requirements for video downloads
  • Posted by allen71 on Jun 8th, 2012 at 9:18am

    how do i put music on my mp3 player
    how do i put music on my mp3 player
  • Posted by janetandclive on May 26th, 2012 at 12:29pm

    Can I download a book via the internet on this mp3
    Can I download a book via the internet on this mp3
  • Posted by ashley_barracliffe on May 24th, 2012 at 4:55pm

    it doesnt even show up on my computer, why is this
    it doesnt even show up on my computer, why is this?
  • Posted by melaniegowers on May 2nd, 2012 at 1:44am

    There is a padlock sign on the screen and i now ca
    There is a padlock sign on the screen and i now cannot operate. presume the mp3 player has locked so I need to know what to press to unlock.
  • Posted by pmalimba on Apr 19th, 2012 at 5:31am

    It turns itself on when I plug it on the computer,
    It turns itself on when I plug it on the computer, but I can't turn it on otherwise. What's wrong?
  • Posted by Wayne Sinclair on Apr 18th, 2012 at 12:09pm

    Radio Tuner Not Working
    My MP3 player can no longer find any FM stations. The antennae is plugged in. I used to be able to listen to FM stations. Please respond to my email on wsi@netactive.co.za.
  • Posted by anda_2886 on Jan 25th, 2012 at 11:04am

    I have GoGear mix player.Untill now it worked but
    I have GoGear mix player.Untill now it worked but today my computer doesn't recognize it. I can safely remove it but that it is all.I tried to repair but it doesn't work.If I restart the player it says that needs to be formated in FAT32 and I should connect it to the pc.please help
  • Posted by allorig.nummatch on Jan 16th, 2012 at 8:03pm

    how do i unlock my philips go gear mp3?
    how do i unlock my philips go gear mp3?
  • Posted by jrmocfl on Jan 13th, 2012 at 10:33am

    why does 'last played' not always work? Most time,
    why does 'last played' not always work? Most time, it shows a song I last played days ago. What am I doing wrong?
  • Posted by grahamfrith on Jan 7th, 2012 at 11:16am

    how do I get free audio books to transfer from my
    how do I get free audio books to transfer from my pc to my sa3vbe08k
  • Posted by dragnokie on Oct 21st, 2011 at 5:26pm

    What is a virtual filing cabinet?
    What is a virtual filing cabinet?
  • Posted by chandni_sagi on Oct 21st, 2011 at 11:26am

    wht does V+ key mean while using device manager go
    wht does V+ key mean while using device manager gogear?
  • Posted by aniruddharansing on Oct 18th, 2011 at 12:37pm

    Not getting v\connect with my pc and not even rese
    Not getting v\connect with my pc and not even resetting
  • Posted by aaminetto51 on Sep 24th, 2011 at 2:11pm

    How can I delete old music?
    How can I delete old music?
  • Posted by certain.christophe on Sep 13th, 2011 at 10:53am

    mp3 pas reconnu par ordinateur
    mp3 pas reconnu par ordinateur
  • Posted by drewgalarza on Sep 2nd, 2011 at 12:24pm

    My computer wont recognize the mp3 player and i ca
    My computer wont recognize the mp3 player and i cant install the disk,
  • Posted by darinnm on Aug 23rd, 2011 at 11:30pm

    i lost my charger, so shall i get a new one??
    i lost my charger, so shall i get a new one??
  • Posted by mosbo on Jul 30th, 2011 at 10:51pm

    how to change battery on sa1mxx04ws
    how to change battery on sa1mxx04ws
  • Posted by chriscraats1962 on Jul 22nd, 2011 at 2:59pm

    how to set time
    how to set time
  • Posted by mstubbins on Jul 17th, 2011 at 2:46pm

    my screen is blank but it still plays
    my screen is blank but it still plays
  • Posted by deaoden on Jun 30th, 2011 at 10:53pm

    Does not support WMA audiobooks. This was the only
    Does not support WMA audiobooks. This was the only reason I bought it. It said that it did but when I downloaded from the libraray site it the freezes up.
  • Posted by jwgreenwalker420 on Jun 26th, 2011 at 1:43pm

    how do i put music on my player
    how do i put music on my player
  • Posted by richard7davenport on Jun 23rd, 2011 at 3:07pm

    device will not work with computer no driver insta
    device will not work with computer no driver instalation
  • Posted by mcclainwendy on Jun 19th, 2011 at 1:53pm

    how do i change the battery and what is the number
    how do i change the battery and what is the number of the battery to buy a new one?
  • Posted by helen.21 on Jun 17th, 2011 at 11:04pm

    My SA2ARA08K/97 has frozen please tell me what I c
    My SA2ARA08K/97 has frozen please tell me what I can do?
  • Posted by kiriakmusic on May 30th, 2011 at 10:10am

    How to upload my mp3 with music on my media player
    How to upload my mp3 with music on my media player from my computer
  • Posted by rfarrowx4 on Apr 24th, 2011 at 8:02pm

    My daughter's MP3 player will not power up
    I have tried charging it and I have pushed the reset button and it still will not power up and when i plug it in to charge it doesn't even show that it is charging??? I need help please? Thanks!
  • Posted by breyona on Apr 18th, 2011 at 5:22pm

    mp3 player
    does not work or go past the phillips screen
  • Posted by nancyhadley on Apr 4th, 2011 at 7:11pm

    MP4 Player
    Where is the on/off button for this unit
  • Posted by morbidangel3788 on Mar 31st, 2011 at 3:34am

    MP3 PLAYER
    Its Frozen On MTP "DO NOT DISCONNECT". I TRIED TO CHARGE MY MP3 ON MY COMPUTER.
  • Posted by baj1969 on Feb 5th, 2011 at 10:24pm

    gogear digital audio player software and user manual cd
    i want to down load my mp3 player but got no cd to do with
  • Posted by rblandry4 on Jan 30th, 2011 at 12:21pm

    How to turn it off
    I cannot figure out how to turn the thing off. There is no on and off button on my device. will the battery run down?
  • Posted by aseymourtx on Jan 28th, 2011 at 3:09pm

    music downloads
    I have music stored in iTunes and want to download tunes to the Vibe. Need to know how. The manual shows a simple connect to the computer, but no further instructions.
  • Posted by mike_daniels49 on Jan 24th, 2011 at 3:07pm

    how to
    cant get anything downloaded to mp3 no songs no fm radio nothing
  • Posted by shavonneg79 on Jan 12th, 2011 at 6:12pm

    TURNING IT ON
    ONCE I TAKE THE MP3 PLAYER OFF THE COMPUTER I DONT KNOW HOW TO TURN IT OFF AND ON
  • Posted by sweetginette on Jan 11th, 2011 at 10:22am

    Adding Music
    the music will not sync to the device

    i tried songbird but nothing is working
  • Posted by shanovaberry on Jan 10th, 2011 at 3:07pm

    PLILLIPS GO GEAR SA2VBE04PW MPE PLAYER
    MY MP3 PLAYER WILL NOT SHUT OFF WITH OUT PRESSING THE RESET BUTTON.THE SCREENS SHOWS ITS UP DATING 20% BUT WILL NOT COME OFF CANT GET TO ANY THING LIKE ITS FROZEN
  • Posted by dymiller123 on Jan 6th, 2011 at 8:06pm

    how to download songs from my dell
    Not sure how to

    gogear vibeSA2VBE04WW
  • Posted by alexandraliceralde on Jan 3rd, 2011 at 12:57am

    reset button
    i accidentally push the reset button and now all the songs and other setting are gone
  • Posted by laneisha1979 on Dec 31st, 2010 at 10:43pm

    How do i convert pictures?
    i have alot of pictures but ,how so you formate them for mp3 player?
  • Posted by bnsmith on Dec 30th, 2010 at 1:20pm

    quick start guide
    This is total crap. Is there not a manual that actualy describes in words on how to download music? Song bird does not work very well.
  • Posted by aire12871 on Dec 27th, 2010 at 8:50pm

    owners manual
    philips mp3 video player. I have the quick start guide but need the owners manual.
  • Posted by yolandawelch on Dec 26th, 2010 at 12:29pm

    intalations
    need help transfering music from itunes to the mp3 player.
  • Posted by ray_lee58 on Dec 25th, 2010 at 6:34pm

    cant find the radio
    hi i bought this for the wife and it says it has a radio on it,but i cant seem to see the radio icon in the menu,

    im hoping i can get an answer to this.

    thanks

    ray
  • Posted by sanders.patti19 on Dec 20th, 2010 at 2:32pm

    manual on line and shut off
    I can't find the manual again. It cut out when I was in there going through the first pages. I'd like to save it in my email so I can access it easily and I seriously can't figure out how to shut it off when I am not using it.
  • Posted by dkeedanna on Dec 19th, 2010 at 10:27pm

    download software
    I get an error code 18 or code 22 from my download wizard on my pc and my pc does not recognize my device
  • Posted by balaji28.s on Dec 8th, 2010 at 1:47am

    My MP3 player not working
    I kept my mp3 player in my pocket and washed in washing machine..now ma mp3 player not working..it just restarting automatically

    I hve guarantee for ma player..

    Any one plz guide me
  • Posted by convera471 on Dec 6th, 2010 at 5:17pm

    file system error
    I tried charging my unit and then I received the following message....file system error. It only update 20% and then froze. What can I do to solve this issue. Please help. Email address convera471@live.ca. Thank you so much

    Connie
  • Posted by r.hymans on Dec 1st, 2010 at 12:20pm

    videos
    i put the downloded videos on my go gear and its on there but it wont let me play the video it just says format not supported .
  • Posted by binod980 on Nov 30th, 2010 at 7:03pm

    hi
    how can i download video song
  • Posted by three_ringjuggalo on Nov 23rd, 2010 at 6:59pm

    mp3 player not being read by the cimputer.
    I try to power it on but it freezes at the philips welcome screen and when itry to connect to my computer it does nothing. help?
  • Posted by nacroml on Nov 23rd, 2010 at 3:03pm

    Philips GOGEAR
    la musica se graba como guardada en la compu pero no asi en el mp3
  • Posted by gilfritz on Oct 20th, 2010 at 2:10pm

    I plugged it in computer and nothing happens . I
    I have windows 7
  • Posted by raunaksinghsaini on Oct 17th, 2010 at 11:43pm

    to ask
    my go gear sa1916 has gone in water now it is not charging only restarting
  • Posted by leonapritchard1 on Oct 16th, 2010 at 8:50pm

    lost cd
    Hi just wondering if you could help I have lost cd when we moved can you help??????
  • Posted by sand_joshi on Sep 25th, 2010 at 3:10am

    Unable to connect my SA1928 with PC
    Unable to connect my SA1928 with PC thru USB Cable, when connected to PC getting charged but data copy / deletion not taking place since no directory is displayed in explorer
  • Posted by sand_joshi on Sep 25th, 2010 at 3:07am

    unable to have usb connectivity with PC
    unable to have usb connectivity with PC, charging is taking place but unable to copy data files
  • Posted by feelajam on Sep 22nd, 2010 at 7:46pm

    radio
    not showing in main menu only getting

    music, recording, folder view,and settings

    but no radio dose this product comes with radio the booklet says it dose
  • Posted by lrbaker on Sep 17th, 2010 at 10:09am

    Philips SA1942A/02
    Isn't recognised by Audible
  • Posted by meetsarma on Sep 12th, 2010 at 2:28am

    philips gogear 2gbsa3325/02
    downloading vedios to i pod
  • Posted by g_behailu on Sep 9th, 2010 at 11:09am

    help
    not working
  • Posted by g_behailu on Sep 9th, 2010 at 11:09am

    help
    not working
  • Posted by markjoseph_dedios on Sep 3rd, 2010 at 12:45am

    note
    what is the appropriet media player
  • Posted by foxxy_shell on Aug 23rd, 2010 at 3:01pm

    wont come on
    i was on pc putting music on mp player when monitor switched off then back on itself my mp player now wont come on, CAM is all that shows each time, i have tried plugging it into pc but gister, please help.
  • Posted by dragracingwife on Jul 16th, 2010 at 5:24pm

    software disk
    Just bought this product from ebay & did not come with the disk. Is that needed? How do I find out how to use this product? The manual doesn't really give step by step instructions.Philips GoGear SA3245/02 MP3
  • Posted by sarah_fenton on Jun 21st, 2010 at 3:18am

    Power
    Player won't turn on at all. was working then all of a sudden turned off and cannot get to power back on???
  • Posted by theoldest_girl on Jun 20th, 2010 at 12:44pm

    need help
    i pluge mines into the computer and it will turn on but when i take it out it wont turn on. it will only turn on when it is pluged into the computer
  • Posted by theoldest_girl on Jun 20th, 2010 at 12:43pm

    need help
    i pluge mines into the computer and it will turn on but when i take it out it wont turn on. it will only turn on when it is pluged into the computer
  • Posted by theoldest_girl on Jun 20th, 2010 at 12:43pm

    need help
    i pluge mines into the computer and it will turn on but when i take it out it wont turn on. it will only turn on when it is pluged into the computer
  • Posted by velvetsteel6 on Jun 1st, 2010 at 10:17pm

    Deleting files
    How do I delete files from my MP3 player? It is the HDD6330/17 model. My MP3 player is almost full.
  • Posted by shirleycrawford on May 31st, 2010 at 11:28pm

    how to use the phillips gogear
    cannot play the music shuffeled
  • Posted by jonathan123jjm on May 25th, 2010 at 10:32pm

    It doesnt let me put music on it?
    i connect it and it turns off and on then when i try to add music it would not let me.
  • Posted by apurba_engg on Apr 28th, 2010 at 6:38am

    Player problem
    when i am doing the power on, it is showing messages as "player problem, connect player to pc, format player" and the device is not connecting to the pc Plz...give me the solution.
  • Posted by christina.odysseos-almand on Apr 25th, 2010 at 4:39pm

    media engine error drm licence
    I keep getting the above message. I understand that I may need to download some software. Any ideas which one?
  • Posted by mickenslynn on Apr 16th, 2010 at 3:31pm

    no DRM license popping up on go gear
    what do I need to do it want play the songs that it pops up over? Is there an easy fix for this and most of all free?
  • Posted by rubenatruran on Apr 16th, 2010 at 9:42am

    transferring LIST of tune TITLES to device
    I can transfer TUNES to device but not a list of TITLES.

    I have only 'playist on the go 1, 2 and 3' in which I can store tune titles. Unfortunately I lose these lists if I have to reset the device.
  • Posted by dabsher on Apr 2nd, 2010 at 8:11am

    want turn on
    the volume button has come off of the player and i was using a needle to turn it up when the mp3 player shut off and will not come back on-i have hit the reset button and hooked it up to the computer and it does nothing
  • Posted by dbwilliams on Mar 25th, 2010 at 9:24am

    philips gogear 8gb mp3 player
    When I turn on my gogear, it freezes at start up screen that says gogear and stays like that untill the batterie dies. How do I fix that?
  • Posted by 205kimward on Mar 7th, 2010 at 4:24pm

    video typ[e
    What type of video is this product able to play
  • Posted by ginalea61287 on Mar 6th, 2010 at 6:20pm

    help
    computer wont recognize when its plugged in!!
  • Posted by teacher045 on Mar 6th, 2010 at 11:03am

    need softwear
    lost softwear- how do I set up mp3 for download
  • Posted by smitha_bhatta on Feb 22nd, 2010 at 11:25pm

    philips go gear SA3448/97
    my go gear is hanged up since yesterday. it is not switching off and not even getting charged.please help me.
  • Posted by kimmitch882000 on Feb 21st, 2010 at 9:41am

    music
    i have some music that i' trying to take off and change but it's not happening someone tell me how to get it all off so that i can add new music please
  • Posted by jlostowsky on Feb 17th, 2010 at 12:04pm

    charging the player
    Is the only way to charge the player through a PC connection?
  • Posted by faulknermaureen on Feb 12th, 2010 at 12:49pm

    navigator buttons in front
    i have a gogear vibe 4 g. is there an easier way to go from like audible to playlist or music than just guessing which button. sometimes it works and other times it doesn't
  • Posted by steve_ross_27 on Feb 8th, 2010 at 11:34am

    Not showing on PC
    When I plug in my SA2840 via usb, nothing happens. I get the plug in sound but if I go to device manager, it informs me that the device isn't plugged in. I haven't had this problem until a few days ago. Any help will be greatly appreciated

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