Help Requests

Sylvania MP3 Player smpk SMPK8858

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Can You Help With These Problems?

  • Posted by vwbowers on Dec 26th, 2013 at 1:15am

    The music sounds awful and the lyrics cannot be he
    The music sounds awful and the lyrics cannot be heard. Why?
  • Posted by deborahmcfarland on Nov 3rd, 2013 at 9:44am

    song stuck will not change
    reset button will not reset, and same songs keep playing, touch screen not working
  • Posted by janis80 on Jul 7th, 2013 at 1:23pm

    video says its the wrong file and dangerous
    my sync goes to computer somehow and not to my mp3 if it does its wrong file
  • Posted by charlotte195677 on Dec 28th, 2012 at 10:44pm

    how do I set up mp3 player smpk8858
    how do I set up mp3 player smpk8858
  • Posted by mjwillisusa on Nov 12th, 2012 at 1:23pm

    How do I update firmware?
    How do I update firmware?
  • Posted by ladetress on Aug 1st, 2012 at 1:05pm

    my child would like to download games from the ine
    my child would like to download games from the inetrnet if possible
  • Posted by gabrielrc16 on Jan 9th, 2012 at 1:23pm

    can any on help connect my battery back on to my S
    can any on help connect my battery back on to my Sylvania SMPK8858 it fell off i don't where to connect the red and black leads please help
  • Posted by llunan2001 on Nov 10th, 2011 at 4:32pm

    power off button
    power off button
  • Posted by ith_hero on May 13th, 2011 at 7:37am

    Video problem
    I can't play AVI files in my Sylvania SMPK8858 MP3 Player. i tried to concert several times for other video formats to AVI.
  • Posted by mexican.aguirre on Apr 6th, 2011 at 6:30pm

    my computer wont recognize my mp3
    i have the sylvania smpk8858 and my computer wont do anything when i plug it in. is it because i have windows 7???
  • Posted by emilychristina on Nov 14th, 2010 at 8:22am

    Language settings
    can't get it to be in english
  • Posted by kand.s on Oct 24th, 2010 at 5:28pm

    info not in english
    can't change info back to english
  • Posted by jones.janel44 on Jun 21st, 2010 at 9:43am

    turining touch screen on
    i charged me touch screen Sylvania and it did come on.also it still isn't coming on.
  • Posted by bmwaldon on May 29th, 2010 at 10:29am

    trouble with touchscreen
    When you touch the Settings on the main menu, you get the Explorer and then you can't get back to the main menu.
  • Posted by pmosher on May 27th, 2010 at 10:48am

    directions
    there are not enough directions on how to load music or videos. I'm disappointed in this mp3 player. I need help
  • Posted by kassy_03 on May 26th, 2010 at 11:10pm

    downloading music
    My mother gave me this mp3 player as a gift and it didnt come with a cord. so my friend gave me an extra usb cord that fit this product perfecly. The problem im having with it now is that i cant download songs from itunes onto the mp3 player. And i dont know how to go about downloading the music. pl…
  • Posted by richardy on May 18th, 2010 at 2:53pm

    volume
    i cannot adjust the volume. i did what the instructions stated. however the volume is always at 40
  • Posted by nabfilms516 on May 13th, 2010 at 7:55pm

    SYLVANIA SMPK8858 Touch Firmware Update Problem
    Whenever I insert the disc that came with the SYLVANIA SMPK8858 it goes to a page that has four files in it. Like Firmware upgrade tool,Video convert tool,tool,WIN98 USB Driver *note* I checked through these files and still couldn't figure out how to update. I am running on windows vista home premiu…
  • Posted by wavygravy20 on May 11th, 2010 at 8:56pm

    All my music doesn't upload
    I transfered all of my music to the roxio media import( 7.25 gb) but the player only uploaded the first 114. The player I have is a 8gb player. Any thoughts?
  • Posted by daisymae_002 on May 10th, 2010 at 12:33pm

    mp3 player
    the disk that came with is not working
  • Posted by bandlgordon on May 9th, 2010 at 8:48pm

    Sylvania SMPK8858
    How do you erase music from the MP3?
  • Posted by danial on May 4th, 2010 at 11:04pm

    head phone jack
    my sylvania mp3 player head phone jack

    is broked
  • Posted by teach_me2010 on May 3rd, 2010 at 2:26pm

    mp3 color touch screen
    having problems with the touch screen and clicking on the icons. when touching the music icon the page want come up.
  • Posted by jpwill23 on Apr 30th, 2010 at 11:08pm

    Touch Screen for Sylvania SMPK8858
    Touch Screen not working. Can't get to any area.
  • Posted by dasia8897 on Apr 28th, 2010 at 4:22pm

    hooking it up to my computer
    i need to know how to download my music from my computer
  • Posted by neesha324 on Apr 26th, 2010 at 10:34pm

    frozen mp3 player
    my sylvania mp3 player(smpk8858)is frozen and i can't do anything
  • Posted by danial on Apr 11th, 2010 at 12:04pm

    sylvania mp4 player
    my sylvania smpk8858 mp4 player is not paly video
  • Posted by danial on Apr 6th, 2010 at 9:23pm

    video
    my sylvania mp3 player doesn't play video

    i convert video in avi but same the device doesn't play
  • Posted by tlwasula2000 on Mar 29th, 2010 at 2:53pm

    I can't get it to sync
    I used to be able to have it sync to my computer but know it says it has songs on it on my computer but when i go to music it says no music
  • Posted by josiahdann on Mar 19th, 2010 at 10:45am

    how 2 touch the button (mp3 touch screen
    i cant bring nething up i keep pressin but nothing comes up and all the words are in chinese
  • Posted by rbwardmorgan on Mar 18th, 2010 at 9:53pm

    rebecca ward
    i do not have the hardware disk to install the product so my computer recognizes it.

    we have the sylvania mp3 touch 8gb, smpk8858. want to know if i can down load it without having the disk. doing it for my mother.
  • Posted by onnspn on Mar 15th, 2010 at 10:15pm

    how to delete songs
    tried resetting plugged into computer tried deleting did not work please help
  • Posted by taneishadbrown on Feb 19th, 2010 at 6:49pm

    unable to listen through my earphone
    this device plays out loud. i am unable to listen without disturbing others. smpk8858
  • Posted by bonnieandbrad on Feb 7th, 2010 at 6:37pm

    down load music
    how can you down load music on this product
  • Posted by on Feb 4th, 2010 at 4:58pm

    How to download...
    ...videos
  • Posted by on Feb 4th, 2010 at 4:54pm

    the calibration does...
    ...not work
  • Posted by on Feb 4th, 2010 at 3:17pm

    how do i...
    ...install the program into my computer for my smpk8858 mp3 player?
  • Posted by on Feb 3rd, 2010 at 7:59pm

    how do i...
    ...change language on my device
  • Posted by on Feb 3rd, 2010 at 7:59pm

    how do i...
    ...change language on my device
  • Posted by on Feb 3rd, 2010 at 7:45pm

    hope this manual...
    ...will help solve my problem. Did not thought it would be available through internet.
  • Posted by on Feb 1st, 2010 at 8:27pm

    how to load...
    ...e book
  • Posted by on Jan 31st, 2010 at 8:46am

    how increase volume...
    ...output
  • Posted by on Jan 30th, 2010 at 4:57pm

    I need a...
    ...Sylvania SMPK4083 User Manual, I have the quick start guide and the tiny CD installation manual, but don't have the actual manual? I have no idea how to burn the music off of my computer onto this player.
  • Posted by on Jan 30th, 2010 at 4:57pm

    I need a...
    ...Sylvania SMPK4083 User Manual, I have the quick start guide and the tiny CD installation manual, but don't have the actual manual? I have no idea how to burn the music off of my computer onto this player.
  • Posted by on Jan 29th, 2010 at 3:15pm

    were to get...
    ...games to download to sylvania 8gb
  • Posted by on Jan 29th, 2010 at 5:28am

    how to download...
    ...its softwear
  • Posted by on Jan 29th, 2010 at 2:43am

    how to put...
    ...music in player
  • Posted by on Jan 25th, 2010 at 7:31pm

    how do I...
    ...download information on the small disk that came with the Sylvania smpk8858 so that I can start downloading music from cds
  • Posted by on Jan 25th, 2010 at 4:36pm

    How download games...
    ...and eBuddy on the mp3 ?
  • Posted by on Jan 24th, 2010 at 9:38pm

    how to load...
    ...the music can i use itunes
  • Posted by on Jan 23rd, 2010 at 6:44pm

    how do you...
    ...download music to a SMPK8858 8GB sylvania mp3 ?
  • Posted by madi368 on Jan 9th, 2010 at 7:57pm

    Song Problems?
    How do you download songs onto this mp3?
  • Posted by bryanbl444 on Jan 9th, 2010 at 1:14pm

    movie format .avi
    I download a movie on my SMPK8858 in .avi format and it gives me the File Format Error message. Could you let me know what to do to fix it pls.



    Please reply to bryanbl444@hotmail.com
  • Posted by austin.nisha on Jan 4th, 2010 at 7:06pm

    downloading music
    did know what web site to use to download music from
  • Posted by austin.nisha on Jan 4th, 2010 at 7:06pm

    downloading music
    did know what web site to use to download music from
  • Posted by elysselouise on Jan 1st, 2010 at 9:17pm

    how to download songs
    i bought sylvania mp3 touch but how to down load songs on it
  • Posted by lcrbrmom on Dec 31st, 2009 at 1:17pm

    I need help
    I downloaded a book using barnes and noble ereader onto my pc and have no idea how to get it to my mp3
  • Posted by pepsi_lady19862003 on Dec 30th, 2009 at 1:39pm

    i need help
    i was tring to figure out how long does the battery last before rechanging it
  • Posted by pepsi_lady19862003 on Dec 30th, 2009 at 1:37pm

    i need help
    i was tring to figure out how long does the battery last before rechanging it
  • Posted by pepsi_lady19862003 on Dec 30th, 2009 at 1:37pm

    i need help
    i was tring to figure out how long does the battery last before rechanging it
  • Posted by pepsi_lady19862003 on Dec 30th, 2009 at 1:37pm

    i need help
    i was tring to figure out how long does the battery last before rechanging it
  • Posted by pepsi_lady19862003 on Dec 30th, 2009 at 1:36pm

    i need help
    i was tring to figure out how long does the battery last before rechanging it
  • Posted by Julie-James Vieno on Dec 27th, 2009 at 10:04pm

    e-books
    How do I downloads ebooks onto my MP3?

    I have a Sylvania SMPK8858.
  • Posted by htd on Dec 27th, 2009 at 10:01pm

    how do you download the gaming icon for the sylvania mp3 player?
    i don't know how to got other icons either.
  • Posted by sadavidson on Dec 27th, 2009 at 6:42pm

    sylvania mp3 smpk8858
    screen is locked and switch on the side of the unit appears loose to the touch. Need a better manual than the one included with the product.
  • Posted by heatherhezz on Dec 27th, 2009 at 9:22am

    mp3 player SMPK8858
    the player touch screen does not work properly it bounces all over the place. when you touch the icons they do not do anything. there are no instructions as to downloading, troubleshooting...nothing! ready to return the product and purchase something else. this was a christmas gift for my son 2 …
  • Posted by hamjohns on Dec 26th, 2009 at 3:15pm

    how do i load music
    how do i load music and vidoes on it i can not figure it out
  • Posted by beaumontbru on Dec 26th, 2009 at 11:53am

    Vidio uploads
    I can not get it to upload movies..
  • Posted by spank911 on Dec 26th, 2009 at 11:05am

    music
    why is my music files uncompatible?
  • Posted by pepsi_lady19862003 on Dec 25th, 2009 at 1:49pm

    im trouble
    tring to figure out y its not playing the whole song cause it wants to stop
  • Posted by mike_de_great on Dec 24th, 2009 at 8:59pm

    My MP3 Player
    My Video MP3 Player Screan is blank

    It says byebye on the screem
  • Posted by mike_de_great on Dec 24th, 2009 at 8:59pm

    My MP3 Player
    My Video MP3 Player Screan is blank

    It says byebye on the screem
  • Posted by mike_de_great on Dec 24th, 2009 at 8:59pm

    My MP3 Player
    My Video MP3 Player Screan is blank

    It says byebye on the screem
  • Posted by mike_de_great on Dec 24th, 2009 at 8:59pm

    My MP3 Player
    My Video MP3 Player Screan is blank

    It says byebye on the screem
  • Posted by mike_de_great on Dec 24th, 2009 at 8:57pm

    My MP3 Player
    My Video MP3 Player Screan is blank

    I says byebye on the screem
  • Posted by tempo on Dec 20th, 2009 at 4:15pm

    GAMES
    I have this mp3 player, but mine did not come with a Game icon. Can i still put games on it?
  • Posted by madt2009 on Dec 16th, 2009 at 8:04pm

    the touch screen do'not work properly
    I'need touch lower in the screen to the mp3 respond in all the funcions incluiding volumen, chance songs, and everting
  • Posted by travismcpherson91 on Dec 9th, 2009 at 9:17pm

    games
    it said in the store ads that this 8gb had games but i don't know where they are?
  • Posted by xsc93 on Nov 4th, 2009 at 8:21am

    Hello Staff,
    1/I want to know how to get the cd firmware (no cd install with this product )?



    2/Is there any update from the current firmware?



    Well, i really want to read some codecs like h264/x264 or even vp6...



    Manual:

    http://www.curtisint.com/products/Images/SpecSheets/SMPK8858.pdf
  • Posted by soldierdude14 on Oct 8th, 2009 at 10:49pm

    No somgs on it
    My MP3 touch sylvania will not let music go on I dont know how to do it
  • Posted by ddraceteam1 on Sep 8th, 2009 at 12:27am

    does not connect to my pc !!
    I just can t upload anything to my mp3 player ! I need a driver ! I use xpsp2
  • Posted by ddraceteam1 on Sep 8th, 2009 at 12:27am

    does not connect to my pc !!
    I just can t upload anything to my mp3 player ! I need a driver ! I use xpsp2
  • Posted by ddraceteam1 on Sep 8th, 2009 at 12:27am

    does not connect to my pc !!
    I just can t upload anything to my mp3 player ! I need a driver ! I use xpsp2
  • Posted by viransue on Aug 27th, 2009 at 12:43pm

    Firm ware Upgrade for Silvania SMPK8858
    How to find upgrade for firmware upgrade for Sylvania SMPK 8858 MP3
  • Posted by edurcan_jos on Aug 14th, 2009 at 4:50pm

    MANUALS
    WHY DONĀ“T HAVE A LINK TO MANUALS? IS REALLY FRUSTRATING LOOKING FOR THE MANUAL, THAT SHOULD COME WITH THE DEVICE AT THE MOMENT OF PURCHASE.
  • Posted by papa on Aug 8th, 2009 at 8:39am

    download videos
    I am not able to dowload anything at this point. I just purchased the product and I am trying to download both video movie and music. please help
  • Posted by goldxcorp on Jul 30th, 2009 at 5:31pm

    cant download music
    i dont find the device or the instaler
  • Posted by tgcl.zap on Jul 13th, 2009 at 7:59pm

    Can't figure out how to download songs
    how do we download songs that are already on our computer to the MP# player
  • Posted by titi_strong_1 on Jul 11th, 2009 at 5:08pm

    sound don't match video
    I bought 2 of these players Model SMPK8858 for my kids, I conveted the vidoes using the converter supplier with the player, on playback the sound is off it does not match the picture , what could be the problem
  • Posted by claudetteemurti on Jul 9th, 2009 at 1:35am

    Please tell me how to download movies onto my MP3 Player
    Please tell me how to download movies onto my MP3 Player, I really dont know where to start
  • Posted by escapegirl1000 on Jul 8th, 2009 at 11:02pm

    Sylvania MP3 touch screen 8gb
    touch scrren does not work....what should i do to fix this??? help
  • Posted by nimamzn on Jul 8th, 2009 at 12:00pm

    How to upgrade my video mp3 player?
    Hi. I bought a Sylvania MP3 Player and the model is SMPK8858. I couldn't upgrade it and I searched many web, but they couldn't help me. I downloaded software from their web site, but it's the same as the CD that I have, so the CD can not help me, because the program on the CD wants the file of firew…
  • Posted by mc_eric_m on Jun 23rd, 2009 at 6:14pm

    Games
    Can I put games on this? If so, wwhat types of games?
  • Posted by babyl57 on Jun 12th, 2009 at 4:50pm

    Downloading Video or Movies
    Everytime I download video, and then I go to play it I get a "file error".
  • Posted by crzyn916 on Feb 22nd, 2009 at 4:14am

    SYLVANIA SMPK8854 mp3 player
    the touch screen calibration doesnt work. im doing what it asks to do... but when im done, nothing happens, so i turn it off, turn it back on, and the menu is still not calibrated. im usually good at figuring out these things, but ive never dealt with a touch screen... please let me know what to do.…

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